A tray truck loaded with strapped stacks of pallets collected in Sydney

Pallet removal Sydney

Pallet Collection Sydney

Free pickup for 20 or more reusable pallets across metro Sydney. Paid removal and mulching for the rest, so nothing goes to landfill.

  • Free for 20+ Australian Standard or Euro pallets
  • Paid removal for small loads, odd sizes and broken pallets
  • Certificate of Recycling for your ESG reporting
Book a collectionCall 1800 867 725

15,000+pallets collected in NSW in the last 12 months

A crane truck loaded with collected pallets at a freight depot

Pallet removal Sydney

Three ways we collect pallets in Sydney

  1. Free collection. 20 or more reusable Australian Standard (1165 x 1165 mm) or Euro (1200 x 800 mm) pallets in metro Sydney. We collect them at no charge and put them back into service.
  2. Paid pallet removal. Fewer than 20 pallets, odd sizes, US pallets, plastic pallets or mixed loads. We quote from your photos, and the pallets are reused or recycled.
  3. Mulching. Pallets too broken to reuse go to a timber recycler and are turned into mulch instead of landfill. How mulching works.

Free collection means no charge for the pickup. It is not a cash-for-pallets service. Not sure which applies? Send us a photo and we will tell you. Outside metro Sydney? See pallet removal Australia-wide.

Get a quote

Sydney pallet collection by the numbers

  • 15,000+ pallets collected in NSW in the last 12 months
  • 170+ collections in the last 12 months
  • 65+ NSW businesses we collected from
  • ~195 t of timber kept in use*

*Estimate at 12.5 kg of timber per pallet. All figures from our job records for collections picked up in NSW, October 2026.

How pallet collection works in Sydney

  • Step 1 Send photos

    Email photos of your pallets and roughly how many to sales@toppallets.com.au, or use our quote form.

  • Step 2 We assess

    We tell you whether your load qualifies for free collection, paid removal or mulching, and book a day.

  • Step 3 Stack and load

    Stack similar pallets together in straight stacks of about 15. A forklift, or two people to load, is all it takes.

  • Step 4 Collected

    The truck collects on the booked day and your pallets are reused or recycled.

Real collections

Loads we have collected from Australian businesses.

  • Used pallets stacked in a carpark before collection

    Before: a site pile ready for pickup

  • A tray truck stacked with collected pallets outside a warehouse

    Loaded and ready to go

  • Neat stacks of used pallets against a warehouse wall

    Stacked about 15 high, ready to load

Stacks of collected used timber pallets in a yard

Pallet collection Sydney

Local to Sydney

We collect from warehouses, distribution centres, factories, retail stores and building sites across metro Sydney, and pallets that can be reused go straight back to Sydney businesses that need them.

Need pallets as well? We sell reconditioned Australian Standard and Euro pallets in Sydney: see Top Pallets Sydney.

No forklift on site? We can send a tail-lift truck for an extra fee. Outside the metro area, call us and we will see what we can do.

Used timber pallets stacked inside a warehouse

For sustainability teams

Certificates of Recycling for your ESG reporting

Ask for a Certificate of Recycling and we will issue one after every collection. It shows the pallet count, the estimated timber weight and the CO2-e avoided, with the method footnoted (Australian National Greenhouse Accounts Factors).

Need a year in one document? We also prepare period reports by site and by treatment pathway, listing every collection with our job reference.

What our customers say

  • I also appreciate your support and the automatic issuing of the Certificates of Recycling going forward, which will be very helpful.

    HedyESG Analyst, national pet retailer

  • ★★★★★

    Arrived right on time to collect our overflow of pallets, which made the whole process easy...

    GinaGoogle review

Pallet collection Sydney FAQs

Is pallet collection free?

Yes, for 20 or more reusable Australian Standard (1165 x 1165 mm) or Euro (1200 x 800 mm) pallets in metro Sydney.

What if I have fewer than 20 pallets?

We offer paid pallet removal for smaller loads, odd sizes, US pallets, plastic pallets and mixed loads. Send us photos and we'll quote.

Do you take broken pallets?

Yes. Pallets too broken to reuse go to a timber recycler and are turned into mulch instead of going to landfill.

How do I book a pallet collection?

Send us photos of your pallets or call 1800 867 725. We'll confirm whether it's free collection, paid removal or mulching, then book the truck.

Do you pay for the pallets you collect?

No. Free collection means there is no charge for the pickup. It is not a cash-for-pallets service.

Which pallets can you not take for free?

Broken pallets, loose timber and weathered pallets that are falling apart. A free load should have no more than one or two broken boards per pallet, across less than 10% of the pallets. Damaged loads can go to our mulching service instead.

Do you take plastic pallets?

Yes. Plastic pallets are collected through our paid removal service and are reused or recycled. Send us photos for a quote.

How many pallets fit on one truck?

Up to around 210 pallets per truck. Larger quantities are collected over more than one truck.

Do I need a forklift?

A forklift makes loading quick, but two people can hand-load. If neither is possible, we can book a tail-lift truck for an extra fee.

Which parts of Sydney do you cover?

All of metro Sydney. For regional NSW, call us on 1800 867 725 and we will see what we can do.

Can I get a certificate for our sustainability report?

Yes. We can issue a Certificate of Recycling for every collection, and a period report covering all your sites and collections for a financial year or half year.

Get in Touch

Tell us your pallet needs

1800 867 725Get a Quote